CA
Claudio A
1 reviews | Active since Jun 2014
19 May 2015, 11:35
Telkom Don't Need Business
After at least 35 phone calls to Telkom, dozens of calls to their representatives - after 365 days, we still do not have a Telkom adsl line. When we moved into our new home in June 2014 in Fourways we contacted Telkom, they sent out a technician, their technician stated that he couldn't do anything because the infrastructure in our complex was insufficient and that they would send someone else out to sort out. We waited for months. After having spoken to dozens of clueless employees I then got hold of a manager from Telkom, I was in no uncertain terms told that \YOU ARE LUCKY THAT WE'RE EVEN CONSIDERING TO INSTALL THE INFRASTRUCTURE". Long story short"
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Replies (1)Telkom's replyOfficial
19 May 2015, 12:19Hello claudioandreoni,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply19 May 2015, 12:19
Official
Hello claudioandreoni,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
