1 reviews | Active since Aug 2016
Telkom Don't Deliver
<p>Had a landline installed on 29/07/2016.</p> <p>Not working.</p> <p>spend 100's of rands trying to call 10213, just to be told a different excuse everytime.</p> <p>Posted on Hellopeter several time, just to get the same reply from Telkom - feedback will follow.</p> <p>Thursday 25/08/2016, i called 10213 again, and agent said that system shows the line as fixed on the 10/082016, but line is dead still. Said a technician will come on Saturday 27/08/2016 to sort it out.</p> <p>HE NEVER CAME, after we waited the whole day for him.</p> <p>My wife phoned Telkom on Monday 29/08/2016, and they requested we wait 48hours then we will receive feedback.</p> <p>This we did, and no feedback followed. Now we are still waiting for a working line which we already paid R700 for, but all we get is excuses.</p>
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TelkomSA rep**** privately:
Sep 3, 2016
3 days ago
Hi Johann,
Acknowledgements:
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team and i spoke to my manager o=about your struggle to expedite the matter. They will be in contact, thanx.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media""
Today is the 6th of September, an still NO CONTACT OR FEEDBACK , from Telkom!!
ALSO my landline is STILL NOT WORKING. IF THIS IS HOW TELKOM TREATS THEIR CLIENTS, I WILL GET ANOTHER INTERNET PROVIDER!!. I AM FINISHED WITH TRYING TO GET ASSISTANCE, AND MAKING EXPENSIVE PHONECALLS TO 10213, JUST TO LISTEN TO THEIR POOR TASTE IN MUSIC.
TELKOM CAN COME AND REMOVE THEIR CABLE FROM MY PREMISES AND REFUND MY R700 DEPOSIT. THANKS FOR NOTHING!!
""
TelkomSA rep**** privately:
Sep 3, 2016
3 days ago
Hi Johann,
Acknowledgements:
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team and i spoke to my manager o=about your struggle to expedite the matter. They will be in contact, thanx.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media""
Today is the 6th of September, an still NO CONTACT OR FEEDBACK , from Telkom!!
ALSO my landline is STILL NOT WORKING. IF THIS IS HOW TELKOM TREATS THEIR CLIENTS, I WILL GET ANOTHER INTERNET PROVIDER!!. I AM FINISHED WITH TRYING TO GET ASSISTANCE, AND MAKING EXPENSIVE PHONECALLS TO 10213, JUST TO LISTEN TO THEIR POOR TASTE IN MUSIC.
TELKOM CAN COME AND REMOVE THEIR CABLE FROM MY PREMISES AND REFUND MY R700 DEPOSIT. THANKS FOR NOTHING!!