Telkom - Don't care Attitude

Item: Telkom
Rating: 2
Author: Ronal M

I moved house and requested Telkom to transfer my line. Waited for 2 weeks and no response. Did a follow up call and then Sheenay Jooman booked an appointment for 2015/12/09. Received an sms advising\ your appointment has been booked - please note it is an all day appointment from 7.30am to 16.30pm. I take a day off from work as i need a line desperately. Wait all day

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Replies (1)

Telkom's replyOfficial

09 Dec 2015, 18:19

Hello RonMat,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM176644.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply09 Dec 2015, 18:19

Official