Telkom don't care about your business

Well I received a email from Telkom to inform me that they upgrading infrastructure in my area on the 3/11/2015 and that there would be a 48hr interruption during this period. So on the 5/11/2015 I still did not have a line I called Telkom only to be told that my account has been suspended and that the upgrading is only taking place from the 7/11/2015 to 8/11/2015. I called Telkom again on the 9/11/2015 only to be told that they have no idea when the problem will be sorted out. Today is the 10/11/2015 and I still do not have a line! It's now been 8 days without the internet, I do work from home and the internet is vital for my business. I have lost at least R5000.00 worth of business, all thanks to Telkom! Please can someone sort this out!!!!!! or pay me!!!!!