CS
Chalene S
1 reviews | Active since Jul 2014
13 May 2015, 17:43
Telkom don't care
I took out a Huawei B593 LTE contract on the 17th of February on which the sales person advised if I am not satisfied I can bring it back within 7 days. I took it back on the 23rd of February cause I had poor coverage in my area. But this contract has not been cancelled. I have been paying for this since February. <br> <br> I have been to the Canal Walk store numerous times which is not close to where I live and i have phoned numerous times the customer care. I am paying month after month for something I dont have!!!!!!<br> <br> Please can someone assist me!!!<br> <br> Nolene Klein why hasn't someone contacted me yet?
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Replies (1)Telkom's replyOfficial
15 May 2015, 17:52Hello Chalenes06,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply15 May 2015, 17:52
Official
Hello Chalenes06,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
