Telkom DoMessager website issues
<p>One month ago I tried login into my Telkom email via the Domessage web page which then stated account under maintenance when I tried login, I then turned to Telkom facebook message support which they claim to be helpful, I don't agree. So its been going for a month now with me trying to tell them it's got nothing to do with my modem and the problem is with there domessage web page which they simply ignore and start resetting my ports even worse they now have stopped responding to me via the Facebook page.</p>
Hi nicholas-diogo,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi nicholas-diogo,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Launa
Thanks for the response. I have contacted your call centre and they have sorted the account out.
Please please, I can't tell you how annoyed it is messaging the Facebook team and they don't know what they doing, for your call centre staff to sort this issue out and not your Facebook team is just terrible.
Thanks for your support.
Hi Launa
Thanks for the response. I have contacted your call centre and they have sorted the account out.
Please please, I can't tell you how annoyed it is messaging the Facebook team and they don't know what they doing, for your call centre staff to sort this issue out and not your Facebook team is just terrible.
Thanks for your support.