1 reviews | Active since Jul 2012
Telkom domain services HELP!
<p>I have a client who has a registered domain with telkom, but the e-mail services associated with the domain was removed after a DSL line ***) was cancelled. The domain is still active "@vanrooyco.co.za" and I was told by the Telkom Hostmaster, that the e-mail accounts could be configered once again.</p> <p> </p> <p>Needless to say this is a business running from these services and since the line was cancelled the business can no longer function because the e-mail services associated with the domain no longer functions. We have called numerous times but no "hostmaster" can be reached on a telephone.</p> <p> </p> <p>Only one e-mail response was received after several days worth of e-mails sent to the hostmaster and the only thing i received was a telkomsa.net ref numer : #948904 to which no-one replies when it's used in an e-mail to *** or ***.</p> <p> </p> <p>WE NEED THE DOMAIN E-MAIL SERVICES ACTIVE.</p> <p>If Telkom cannot do this, allow up (the business) access to our OWN domain we are paying for every year and we will setup the services ourselves. We just need the domain services login information.</p> <p> </p> <p> </p>
Hi HeinBossert
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM235087
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi HeinBossert
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM235087
Regards
Luleka
Telkom Social Media Team
Best regards,
