Telkom Doesnt want my money

I placed an order for the Samsung S7 with VR headset, Telkom phoned me to confirm, i asked them to please send me the contract information so i can sign up.<br> <br> I received no email and i am an existing customer (ADSL AND LANDLINE)<br> the VR deal is now finished and i missed out because Telkom did not send me the information.<br> or bother to get back to me.<br> <br> When i phoned them, they say they have no record of my id on the order, yet they phoned me when i entered my info in on the telkom site.<br> <br> Also i am unable to get through to the sales department after phoning and holding 10213 countless times, as they never answer the phone. i got through once and they told me they emailed sales with my query, but have heard nothing back.<br> <br> i am now currently liasing with Vodacom for a contract.<br> <br> TELKOM I WANTED 1 BILL FROM YOU FOR MY ADSL AND A MOBILE PACKAGE,<br> DO YOU NOT WANT MY BUSINESS?? I WANT THE VR HEADSET I WAS SUPPOSED TO GET<br> <br> make this right, or lose another customer.