Telkom doesn't want more sales

How in the world is it possible, for Telkom, who desperately needs customers, to completely ignore a customer who wants to spend more money with them!!??

For the last 3 weeks, I have spend more than 5 hours on the phone with Telkom, trying to upgrade my ADSL line speed... last week after waiting an hour, the system didn't even pick up my address in Middelburg. It didn't even pickup Middelburg!!?? I asked the lady to phone me back and gave her all my details. No one has phoned me back.

Telkom, why are you making it so difficult for us to be your customers? I really don't understand, its like you do not want happy customers!!??

Please can someone contact me to determine if I can upgrade my line speed... I have tried your coverage map, it says that ADSL is not even in my area, yet for the last 5 years I have been using ADSL in that area!?