Telkom doesn't stick to their own promotions, they robbing people.

I tried upgrading my line to 20mbps from 10mbps back in June but then Telkom called to say I cannot upgrade as I am too far away from the exchange, this was after I had to pay in a R329.70 as part payment for the service. I raised so many disputes and everytime, they cannot resolve the issue. I am now billed for 20mbps again and I must pay R3721.68 for my new bill as they are charging me for 20mbps service and they are charging me for the LIT device, which is suppose to be for free because I apparently signed a contract. Nobody wants to assist me in this regard and I cannot get my amended invoice from before. They told me it will take 10 days turnaround time to sort out my dispute on the invoice, nothing happening, instead I must pay even more now. This is not service, this is just a company trying to bleed us dry.