1 reviews | Active since Dec 2009
Telkom doesnt respond to queries and then sends out faulty judgements.
<p>In the months of October 2015 to December 2015 we had limited access in any to our ADSL but continued paying like the good customers we were for 3 months of absolutely nothing.</p> <p> </p> <p>Early in 2016 we cancelled our service due to the lack of feedback yet Telkom just simply refused to either resolve the issues or reverse the billing.</p> <p> </p> <p>We have launched 5 faults during this period-None of which were successful. In theory Telkom should actually refund us for the period where we paid for no service but that is not even an option for them.</p> <p> </p> <p>In addition to this poor service they actually had the audacity to hand our account over and serve us with a judgement when it should actually be the other way around.</p> <p> </p> <p>Even worse is that they cannot provide me with the details of the attorneys but the judgement is however active for a staggering R159.99 but unfortuanately I dont know who to pay and neither does Telkom.</p> <p> </p> <p>This is litterally the worst establishment in South Africa. I have tried emails, phone calls, branches and Facebook yet nothing works!</p> <p> </p> <p>Telkom owes us money and we need that with interest.</p> <p> </p> <p> </p>
