1 reviews | Active since Nov 2016
Telkom doesnt respond
<p>I have been without internet since the 20th October. First reported it on the 23rd October. It has now been a month and despite phoning in constantly each time i get a different story. i have had Telkom consulstants hang up on me and give me **** reference numbers. i have ****ken to numerous staff who promise to phone me back with feedback. Not one promise ever honoured and i am still waiting for any of those ppl to call me back. Reported it on Hello Peter and got a standard we will contact you. well i got an email asking for my reference number from a Yazied who is the member of your social media team and once i gave him the numbers no furhter contact. and that has been more than a week ago. Come on Telkom surely all your staff cannot be useless? I have been coplaining for a month and have still not found any member of staff who can solve my probelm. what do you expect me as a consumer to now do? i phone in , no help, i write in , no help...Tell SA that you do not care to help your consumers and just shut down if you cannot solve a simple problem. i am at my wits end...what more can i do? why i sTelkom not helping me?</p>
