TELKOM DOESNT KNOW WHAT ITS DOING!!!!

Item: Telkom
Rating: 1
Author: Johan L

Was a Telkom Smartbroadband customer. Received an offer on 13th November from Telkom to upgrade my contract in the middle of the contract period. Followed the link on the email and received a call back. Upgraded my contract. Installed the ADSL line yesterday. Now BOTH contracts are active and running!!! And Telkom call centre sends me from LTE Dept back to Sales back to LTE back to Sales. What a joke!!!

Helpful (0)

Replies (1)

Telkom's replyOfficial

03 Mar 2018, 07:37

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom's reply03 Mar 2018, 07:37

Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

TELKOM DOESNT KNOW WHAT ITS DOING!!!!

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