Telkom Doesnt Know its OWN PRODUCT Offerings!!!!

I am totally shocked at the service i have received today from Telkom.<br> <br> After trying 3 times and finally speaking to two different people, i finally got a sales person. All i want is ADSL in my apartment and i dont have a phone line currently.<br> <br> He clearly told me that i do not need a phone line, just a DSL line. The information he gave me per item was insufficient and he couldn't answer any of the general technical questions i asked. <br> <br> The website is totally unclear - how when you want a simple service can an organisation this size be so inefficient. <br> <br> I am still nowhere with regards to whether i need a phone line to get adsl or if i just need an asdl line.<br> <br> Could somebody who knows the basics of what Telkom offers please contact me.<br> <br> <br>