telkom doesnt have service to deliver to their clients

Item: Telkom
Rating: 1
Author: oswald J

ok so telkom went off one night and never came back no suprise. ive been struggeling for 3 weeks now logging calls and the what nots to try and get my line up and running but no avail. 2days back only after fighting and logging calls everyday they came back to me to tell me that there where cable theft and they dont have cable yet for the last 3 weeks but will be fixed by 29of may at 15:20 that time came and went nothing. now if u phone them they have no answer to why. im not going to pay these people for services i didnt have and how does a company of this size that only works with one type of tech doesnt have the equipment what are they doing

this is very poor from them really.i know of multiple people that is canceling their telkom now because of this and going to more expensive wireless solutions because telkom cant manage their company.

yet again very poor

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Replies (1)

oswald J's updateReviewer Update

10 Jun 2018, 19:16

Ok its been almost 2 weeks since the last post and telkom says sorry and its been escalated but to whome and when becuase im going almost a month now with telkom down and the only replay im getting is they are waiting for cable stock. Look i can get cables ordered from the usa and it will be hede quicker than their stock. Dont understand why this is takeing so long to resolve must the customer now sit with out service until these guys deside when they can fix their equipment or must we supply them with equipment for them to complete their jobs. Either way this is very poor service. Best of all is they dont even comunicate with their clients if u dont phone them and ask they just leave it. Very very poor

oswald J's update10 Jun 2018, 19:16

Reviewer Update