TELKOM DOESNT GIVE A ****

Wish I could give no star. I have app**** for a mobile contract in December 2017, and a debit order of R650 went of my account on the 15th of Decmeber 2017. I received the device round about the 3rd January 2018, opened up the courier bag and saw that it was the incorrect device. Contacted Telkom and informed them that they have sent the wrong device. Was told that they will send courier to collect. In March 2018 the device was collected and Telkom cancelled my contract as my wife upgraded her package and I had a phone to use. To date I am still getting billed monthly for a device I have never opened, nor ever activating or opening the simcard but according to Telkom the system is activated. I even sent Telkom a copy of the way bill. Now I am receiving sms's to say my account has been handed over to some debt agency.

MY ACCOUNT IS STILL BEING DEBITED AND NO ONE FROM TELKOM HAS COME BACK TO ME...WOULD YOU CONTACT ME SOONEST IF I BLOW UP A TELKOM STORE