Telkom doesn't even try to assist

I been having a terrible experience with telkom,it going for a month now and my issue is still not solve ,A SIMPLE PORTING ISSUE...how long does it take???it's states 48hours yet I'm waiting for a month now. my first port was done at the store which I waited for 3 weeks came to find out after calling the customer care to that it wasn't done I than did the sms port wait a week than called back they we so not helpful said MTN is refusing to give the number,called man they Said there no such thing no port was than than called back they claimed it was done. which I'm can call from telkom but receive call on mtn how the hell is that possible??? called telkom back they said the port was done they will divert the calls correctly and gave a case number week later still nothing is done ,called tell on today they said the port wasn't done!! what the he'll is going on???no one has answers and they not even helpful the agents are not friendly or willing to help they speak as if they sleeping. I really thought Telkom was the best but really starting to doubt it. I now need to carry both sims by airtime for both this is really frustrating and unnecessary n worst no one is assisting or even try.I DOUBT THEY KNOW THERE JOB.