telkom doesn't even know who its customers are

Why can telkom not get something as simple as invoicing correct?

I keep getting threatened by Telkom meantime I am not even their customer.

On 08 Jan 2020, at 16:06, Gugulethu Nondabula <***> wrote:

Good day,

Kindly be advised that we have escalated you proof of payment Telkom, below is the response received.

Gugulethu,

***

Please see mail below from our banking section. We need proof of this payment. The attached in not proof of payment.

Kind regards

Please provide us with correct proof of payment if not received in 3 working days your account will be returned to our call center department for collection. Kind Regards, Gugulethu Nondabula E -Care Agent NuDebt Management (Pty) Ltd Website: www.nudebt.co.za