1 reviews | Active since Dec 2016
Telkom Doesnt Deliver no one can help!!!!
<p>I Recently and i am talking 3 weeks back had a fixed adsl line installed, the fastest installation i have ever witnessed in my life but i am no technician so i assumed it was all good, i was told by the technician everything was up and running and my line number was ********** 128. To my surprise afer the technician left there was a dead line i called telkom in regards and was told it was a sales problem by the technical dep, i was then transferred to telkom where i sat for +- 45 min on hold only for the lady to come back to me and say she couldnt help me its technicals issue. So i tried technical again and was referred once again to sales where this time i was on hold for the lady for +- just under 2 hours, whereby i was told the number that i was given doesnt exist, i have not been assigned a number yet the number clearly displays on my telkom account she then told me she could not assist me any further as it is technicals problem and so it has continued for 3 weeks today i decided maybe a live chat would work better but the lady again suggest it was a sales issue and then told me my account had been cancelled. i have no idea what is going on anymore, i have never been so confused and brought down by such terrible service all i want is my land line to work and my uncapped adsl is there no one in telkom that has the slightest idea of how i can be assisted as i am at my wits end....... I have lost so much money on what one would assume would be a simple thing yet it has turned into an absolute nightmare!!!!!!!</p> <p> </p>
