Telkom doesnt care on losing customers

Ive received a mobile phone from telkom.My copper line has been faulty since december 2018.Its my business phone ********** of AJ Electrical.The mobile phone they delivered on the 19th January 2019.I phoned head office,been to telkom krugersdorp and clearwater mall.But no one can really assist me. my progress order no. ********** 72A and I even send out a email to ********** to please cancel every thing with telkom.They dont care about their customers and Ive wrote a previous request.They just ignore a person even if you report the on hello peter.My cell no. **********