TELKOM DOESN'T CARE ABOUT SERVICE, UTTERLY PATHETIC!

Telkoms client service is really up to ****! Since last year July I've have nothing but headaches with Telkom, *********** systems and *********** staff finding no joy at all, it's pathetic. No wonder why a lot of people prefer to rather use alternative avenues. In July2018 I tried to move my line to a new address, only for Telkom to take 2 months to get it done after numerous systems issues on their side and then still to get billed for the months not having internet and paid up in advance. Since November 2018 and as a monthly thing I've have on numerous occasions contacted Telkom to correct my account whereby I am still paying instalments as agreed or per contracted. There are now additional charges and lines being billed for that I do not have including the one I cancelled from the previous address and nothing gets done. After many call logs and more call logs and references, to date, not 1 consultant even attempted to contact me back although a lot of them stated they will. Now Telkom believes it to be correct to disconnect the lines while numerous disputes are still in play with regards to their stupid system issues and handing a client over to debt collection when the problem is not on the client side, it's on YOURS! Telkom you are pathetic and don't know how you are still in business, there is just no drive to retain good clients or maintain any client service!! Again yesterday a boat load of promises was make, including a call back and guess what, empty promises yet again!!! We are getting closer to a year of bad **** service people, wake the hell up!! Should my account not be resolve soon, I'll will need to seek legal assistance! Utterly pathetic!!!