rS
rissal S
1 reviews | Active since Mar 2014
20 Dec 2016, 12:50
Telkom doesnt care
<p>Ref number 98CNK151216 fault not fixed, loged few times via sms, guess what no fault on their system,</p> <p>called 4 more times to eventually get a ref number, this is almost 10 days, no internet no telephone, this is a business line and business internet, IS TELKOM GOING TO REFUND ME THE THOUSANDS OF RAND IN LOSES EACH DAY?????!!!!!</p> <p> </p> <p><br />iF NOT then send a technician already to fix your useless line.</p>
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
20 Dec 2016, 20:17Good day
Thank you for making contact with us. Please be advised that this fault has been escalated for urgency and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply20 Dec 2016, 20:17
Official
Good day
Thank you for making contact with us. Please be advised that this fault has been escalated for urgency and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
rS
rissal S's updateReviewer Update
21 Dec 2016, 18:11Thank you Monieb,
Just an update, guess what , no one came, and the line is still done, now I need to do salary transfers and account payments from home, How wonderful, we are closing on Thursday , so my guess is the line will not be repaired untill next year, Thats the xmas spirit .
Thank you
Regards Rissal
rS
rissal S's update21 Dec 2016, 18:11
Reviewer Update
Thank you Monieb,
Just an update, guess what , no one came, and the line is still done, now I need to do salary transfers and account payments from home, How wonderful, we are closing on Thursday , so my guess is the line will not be repaired untill next year, Thats the xmas spirit .
Thank you
Regards Rissal