Telkom doesn't cancel your services

I am up to the neck with Telkom! I cancelled my service in august 2018, recieved 2 more bills after that which I paid and still after that I kept recieving bills. I went online again and saw it shows already cancelled. I then chatted to an agent and explained everything yet after that nothing happened I kept recieving bills.

The account is now standing on over R2500 for a service I don't even use and tried to cancel numourus times. Utter poor horrible service, agents who don't do their jobs and online cancellations which does not work yet it's the only means of cancelling.

Telkom you don't care for your clientsand your customer service is horrible at best! My telephone number for my '' cancelled '' adsl service was ********** 229, if you find this message try and rectify your errors i'm fedup and ready for court about this bills as I refuse to pay for your mistakes!