Telkom doesn'understand business

<p>I reported a fault on my landline on 17 April 2017 (***) and have contacted Telkom several times since then. They promise to have a technician contact me and update me on the progress of replacing a cable that was ******. However, no such action has taken place! I rely on my landline for educational purposes as well and have been unable to contact students for well over two weeks now. I have been forced to resort to a temporary cell phone to fill the gap - which I find less than satisfactory.</p>