Telkom doesn't want to take my money but blames me for it

<p>I made a manual payment for my telkom account on the 3rd of Dec which at first was difficult cause the agent i spoke to gave me the incorrect account number luckily i called back to confirm and received the correct bank acount number,the payment went through but for weeks i kept receiving a 'pay your account sms' i called in 4 seperate times regarding the issue as to which i was told the full amount was paid but for some reason wasn't reflecting and they dont know why, i was advised time again to phone the next day, which i did, i sent the PoP 3 seperate times to 3 seperate people who all told me they would look up the matter and get back to me, not one of them ever got back to me, i had to find my own way to get to collections dept directly as to which i was told there was a penalty fee not told to me before, i was advised id be gotten back to on how to proceed afteri sent through PoP, yesterday i received a call stating to send PoP yet again to sort out the account ,guess what, still no response, today my line is cut, i cant even call ****ing telkom to sort it out cause my line is cut. i used my work internet to contact an online agent who rudely cut me off while talking to her about the account.</p> <p> </p> <p>now im going home to no network.</p> <p> </p> <p>**** you telkom, when my contract is over im moving to a better isp</p>