Telkom doesn't want my business!

<p>On the 18th July I app**** online for the Telkom July special. I waited for a few days and then called 10213 to enquire about the progress of my order. I called and held on for 45 minutes, no answer. I called a second time and held on for 30 minutes. No answer.</p> <p> </p> <p><br />I tgen went to our local Telkom shop. The shop told me that they have nothing to do with the online orders and that I should call..... 10213!!</p> <p> </p> <p><br />Then I went online to Telkom.co.za, and made use of their "talk to us" facility. After a few minutes a very sweet person told me that they have nothing to do with the online orders, and that I should call ...... 10213.</p> <p> </p> <p><br />By now I was so disappointed in Telkom's service, that I began thinking that this was all a huge mistake, but after I had cooled down for a few hours, I called then and after holding on for ages, I got to speak to a human being who checked on the order and assured me that the router and simcard would be delivered within 5 to 7 working days. </p> <p> </p> <p><br />It has been 9 working days since, and still nothing. I took the plunge and called 10213 at 11.25am this morning, 85 minutes ago, and I am still holding on.</p> <p> </p> <p><br />I'm desperate and don't know which way to turn.</p>