Telkom doesn't wanna connect my ADSL

Good morning<br> This is the second time i'm writing about this issue. Last year i app**** for a new connection (adsl) at my house, a technician was dispatched and after inspection, i was declined because i didn't have cables/a telephone line. following my hellopeter complaint, i received a call and the lady who attended to my query said the telkom lines in my complex were ****** and that's why i can't get adsl.<br> <br> I did some investigations by speaking to one of the trustees for the estate governing body, and was told that the estate does have telkom lines, but because our house was one of the original show houses, we didn't get lines.<br> <br> Now, telkom is busy digging up Joburg to install fibre and i find it difficult to believe that in this day and age, i STILL CAN'T GET ADSL because telkom is lazy to run a line from a box which is less than 50m from my house (the house directly in front of mine less than 10m from my front door has a telkom line). i'm not asking for trenches to be dug, i just want a line from the telkom box to my house. there's tubing that connects each house with an intercom (which isn't working now) so infrastructure is there i just need a cable