Telkom doesn't seem able to cancel my account

<p>I have cancelled my Telkom account twice now with the necessary signed service cancellation form, but it only seems to last for about a month or two and then I get billed again. The previous dispute reference is ********** 5 and my Telkom account number was ********** 73917.</p> <p> </p> <p>This was previous escalated to Anathi Williams and Bongiwe Octavia Mdluli, but I haven't heard back from them.</p>