WI
Waseem I

1 reviews | Active since Mar 2014

11 Nov 2016, 09:53

Telkom doesn't reverse test debit - 2nd time offense! Is this legal?

<p>I have recently taken out a Freeme contract with Telkom, in addition to my current LTE smartbroadband contract. </p> <p> </p> <p>Now my second contract with Telkom, the inital "test" debit that they normally do on new contracts has not being reversed as initially stated, the same ********* business practice occured when I took my LTE contract.</p> <p> </p> <p>I have since spent money and time contacting Telkom to rectify this unnecessary problem and they have since stated that I should wait 3 months for a reversal!! 3 months?! I did not deposit my money into Telkoms account as an investment or saving! They are not my bank and it is therefore utter nonsense that they refuse to reverse this money into my account with immediate effect. </p>

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Waseem I's update29 Nov 2016, 15:55
Reviewer Update

Launa, it has been a while and I still have no definitive feedback from you guys? Once again... is this even legal? To all those people considering getting onboard with the wreck that is Telkom...just don't.