RN
R N

1 reviews | Active since Mar 2009

17 May 2017, 19:01

Telkom - doesn't obey customer privacy laws

<p>Had it with Telkom!!Despite numerous requests to stop, they keep phoning me to sell their fibre internet. Every other day now. Complaints to their telemarketers and on their website complaints link bring no response. Supervisors never available and never call back. WHAT WILL IT TAKE FOR TELKOM TO OBEY THE PRIVACY LAWS AND STOP CALLING TO SELL WHAT I DON’T WANT!! DELIST MY CONTACT NUMBERS !! Useless company which doesn’t care for customers.</p>

0
Replies (2)
Telkom
Telkom's reply19 May 2017, 09:07
Official

Good Morning R,

Please be assured that this matter has been escalated to our Marketing Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

RN
R N's update31 May 2017, 14:29
Reviewer Update

Well Busi, I still haven't heard anything from the 'Markleting Team' !!?? Do you think they will lever respond ? (Somehow I have my doubts....) Even the snail mail is quicker than this. But then I suppose they might feel, that the law is what other people have to obey..... so why must we bother !?