Telkom doesn't need customers
<p>Two months in a row our internet has lapsed to under. 50mb speed. Posted on Hello Peter to get help, they reset the router, but guess what. That did not work at all! We just phoned customer service who informed us that our line has been closed. For what f*ing reason no one knows, because we never authorised this, nor have we missed any payments. Get your **** straight Telkom, or do you really not need customers?</p>
Hi of.the.opinion
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to inform you that we have interrogated the service and the line test shown no defects on the ADSL service. We have however picked up that the Fair usage policy is in fact active at the moment and will revert back at the beginning of the next month.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Hi of.the.opinion
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We would like to inform you that we have interrogated the service and the line test shown no defects on the ADSL service. We have however picked up that the Fair usage policy is in fact active at the moment and will revert back at the beginning of the next month.
Interaction ***
Regards
Keagan
Telkom Social Media Team