Telkom doesn't give a rats ass...

<p>Nooooooo....here we are again - 1 month later and its feeling like deja vu.</p> <p>my home line connection has dropped again and I am battling to get Telkom to speak to me to let me know what the actual status and time to resolve is.</p> <p> </p> <p>This morning (when i called after 8am as recommended by last night's agent) I was informed that the same techinician who was assigned previously was assigned to come out to check the line. when i called now to get a status update i was told that the technician is not assigned but that the call is with the testing centre. when i asked to speak to a manager who could call the techies onmy behalf (as per the Telkom process) and ask for a detailed status update the agent's response was "but I am giving you the status". when i insisted that ive been through this recently and i need the manager who can make the call to follow up on status with the tech team the response was "all managers are in a meeting". </p> <p> </p> <p>ai tog Telkom!!! I need to switch to a solution that does not require any routing or lines dependent on Telkom......</p>