WK
Werner K

1 reviews | Active since Jul 2010

01 Mar 2016, 13:51

Telkom doesn't give a f..k about customers

4 months later and still waiting for my LTE!!!<br> <br> This being the 5th complaint about the same thing in 4 months, and still not even a telephone call from Telkom, I have now come to the deduction that it has to be a personal issue that Telkom has with me, as there is no other explanation why they would not even bother to contact me. I will be happy with a phone call, email, sms, letter via post or even a message via a homing ***eon. All I ask is that someone at Telkom will take 5 minutes of their time to tell my why it would take 4 months to deliver my LTE device. If perhaps Telkom has an airtime issue and cannot make phone calls, please just supply me with a contact number, I am more than willing to make the call on my own account...<br> <br> My previous complaints about the same issue:<br> http://hellopeter.com/telkom/complaints/impossible-to-apply-for-uncapped-lte-***<br> http://hellopeter.com/telkom/complaints/not-even-social-media-team-willing-to-help-***<br> http://hellopeter.com/telkom/complaints/waiting-2-months-for-a-response-***<br> http://hellopeter.com/telkom/complaints/4th-complaint-about-same-issue-still-no-response-***

0
Replies (1)
Telkom
Telkom's reply01 Mar 2016, 16:23
Official
Hello weriax,

Sorry for the wait. Please be assured that this matter has been escalated. Our consultants will be in touch to advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.