Telkom doesn't care about their customers

Hi,<br> I reported a fault (weak signal) on the 22nd of June 2015 and I was called the next day by a consultant however the call got cut midway our conversation and the fault was closed. I then escalated this issue to Telkom but still haven't received a response.<br> I urgently request that this fault be fixed otherwise I would request that my services be cancelled with Telkom as they don't seem to care about their customers.<br> The original reference number was 613CRZ220615 and my telephone number is ***.<br> Regards<br> Neilyn