VA
Vanessa A

1 reviews | Active since Dec 2013

11 Dec 2015, 12:26

Telkom doesn't care about their clients

Thank you so much for blatantly ignoring my multiple requests for a resolution to my complaints lodged. On top of being ********** of R500 from you, I lost plenty more worth of airtime trying to resolve the problem only to get a don't care attitude from everyone who I've managed to talk to. I will find another service provider for my mobile internet because it seems that you can get away with *****ing money from your clients with no consequence. I am extremely upset about this situation because my money doesn't grow on a tree and I don't ***** anyone to get it either as you have done. I work extremely hard and it's very upsetting that someone would just take my money and not give two hoots about whether the service was delivered or not. I hope that this is not a daily occurrence with you and that you treat your other clients with more respect and consideration.

0
Replies (1)
Telkom
Telkom's reply11 Dec 2015, 13:44
Official
Hello Onyx5678,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM177383

Regards
Narriman
Telkom Social Media Team