Telkom Doesn't Care About Its Customers

I reported my fault to Telkom on the 7th July, there was extremely bad crackling on my landline and I couldn't make calls because you could not hear anything, and then the line went dead and has been ever since.<br> I followed up the following week, then went into the Telkom store at Cresta to do another follow up, I was told that a technician would contact me, I heard nothing so went back 4 days later to find out nothing had been done, my report had just been passed from one technician to the next, so the staff sent another email to the technicians, i still did not receive a call from anyone, a few days later I got a call to say the problem has been fixed, to get home to discover my landline still dead.<br> I phoned the next day to follow up and was told no your phone is fine, your case is closed. I told the helpline my line is still dead, so anther fault was reported and the technician would be in touch, that was on the 3rd August I'm still waiting. This is not the first time I have had an issue with Telkom, in June I had no landline for 2 weeks. I am paying for a service that I am not receiving and Telkom couldn't care less, and no doubt they will send me a bill at the end of the month