1 reviews | Active since Mar 2012
Telkom doesn't care about a single client
<p>It's been 16 days since my order was confirmed and I haven't had any luck with the excuse for a company called Telkom. Even after multiple calls to both the Sales, as well as the technical departments, all I get back is passing the buck between the 2 departments. The most that I've received is from Thandeka (sales) and Siyamthanda (technical) who has provided with atleast confirmation that some fault exists. His feedback to me was that if I hadn't persisted in the manner that I did between the 2 departments, the problem which he picked up would never had been logged as an issue, and never had been resolved. (note: I am actually speechless relative to that finding). Nonetheless, this has been one of the very worst consumer experiences in my life, and would certainly not advise anyone reading this and beyond to ever consider Telkom as a service provider. And I don't even have the product installed yet.</p> <p> </p> <p>They deservedly get a 1 star rating. Not because they deserve 1, but simply because there is nothing less than that.</p> <p> </p> <p>regards,</p> <p> </p> <p>Abdullah </p>
