MA
Mohammed A
1 reviews | Active since May 2011
09 Mar 2016, 20:46
Telkom doesn't care
I complained 10 days ago about telkom billing me for the wrong package on my Telkom mix.<br> <br> All i got was an immediate response from their Social Media response team saying they will look into the issue.<br> Till now nothing further has occurred!!<br> <br> This matter in 4 & a half months old!!! how long more do I need to wait?
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Telkom's replyOfficial
09 Mar 2016, 21:20Hello Darulhadit,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Telkom's reply09 Mar 2016, 21:20
Official
Hello Darulhadit,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team