1 reviews | Active since Apr 2017

27 Apr 2017, 08:37

Telkom doesn't appear to take posts on HP seriously

<p>I have posted last year and in January . I am still not able to use my sim card and Telkom is still billing me. The contraxt ends in June. The consultant didn't think it would be possible to reimburse me for the time I have been able to use the phone as call time accrues over six months. But it has been way over six months and the phone was suspended because calls were not used.</p>

0
Replies (1)
Telkom
Telkom's reply27 Apr 2017, 09:58
Official

Good Morning Anwen,

We sincerely apologize for the delay.

We will follow up with our Accounts Team and revert back to you.

Your reference number is ***9.

We apologize for any inconvenience caused.

Regards,

Busi