1 reviews | Active since Jun 2016
Telkom does't seem to surpise
<p>I was in Telkom Hatfield today to pick my new phone that was promised with a promotion from April by one of the employees because they had kept me waiting for a month to "get in stock". I spoke to the manager who had a very distaseful attitude not only with me, but with the other customers too. She refused to give me the deal that I signed for because it ended on the 6th of May but they only logged my application on the 9th. Then she spun a story about how they had to wait for stock, the changed her story to how they never have issues with stock for the phone I wanted. Very inconsistent indeed. After a long argument with the manager I told her to keep the phone. I will go to Vodacom, their signal and customer service is way better in any case and I will rather pay for quality service than for a cheap deal with a network who has absolutely no coverage. The customer service in this country in just getting worse and worse. Don't get me started on public services...</p>
Hi the_truth_birdy
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
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Luleka
Telkom Social Media Team
Hi the_truth_birdy
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
