CF
Conan F
1 reviews | Active since May 2014
10 Nov 2015, 07:23
Telkom does not want to repair faulty line
My telephone and ADSL line have been off for more than a month now. This ticket, 288BRK051015, was originally created on the 6 October 2015. At the time of this writing it is now the 10 November 2015. I escalated this so many times and nothing appears to happen. Yet still Telkom has no problem deducting the money for a non existing service.
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Telkom's replyOfficial
10 Nov 2015, 09:02Hello Conan_Fasser,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM155482
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM155482
Regards
Luleka
Telkom Social Media Team
Telkom's reply10 Nov 2015, 09:02
Official
Hello Conan_Fasser,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM155482
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM155482
Regards
Luleka
Telkom Social Media Team