Telkom does not want to cancel account

Item: Telkom
Rating: 2
Author: Michele A

I am very upset as I sent the cancellation to Telkom of my 2x Telkom lines 14 May and still no feedback. Line should have been cancelled. I know there is a 30 day waiting period but then it must have been cancelled by 14 June already. After numerous e-mails still no reply. Please just cancel the two lines asap!! *** - *** and *** *** Regards, SC De Abreu

Helpful (0)

Replies (1)

Telkom's replyOfficial

22 Jun 2015, 15:18

Hello Michele De Abreu,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team
***

Telkom's reply22 Jun 2015, 15:18

Official