NZ
Ndabe Z

1 reviews | Active since Apr 2020

23 Apr 2020, 20:11

TELKOM DOES NOT WANT TO BE DUMPED!!!!

RE ACCOUNT NUMBER : *** My account was not debited for my last instalment on this 24 month contract so I call the customer service line to ask why and I was told there was an unsuccessful debit in FEB,agreed and payment was made for that amount which reflects on my April statement so I was told to make manual payment. Now my issue is my contract is expiring this month why is it that I have to make a written submission to Telkom asking them to cancel something that should reflect on their system as due to end? I was told that information is in my terms and conditions and that is just how its always been. That's absolute *******. I signed a contract that was sold to me as 24months. I do not want your airtime nor your data loaded on my phone on the 1st May because I want this relationship to end. I did not agree to have a month to month thereafter option on this contract after the term has expired. I WANT MY CONTRACT CANCELLED ASAP, I DONT WANT YOUR DATA OR AIRTIME THAT I WOULD STILL HAVE TO PAY FOR USING. YOU'RE FORCING YOURSELF ONTO ME. I WILL NOT BE PLACING A NOTICE, THIS IS NOT A LEASE AGREEMENT. ANGISANIFUNI TELKOM.

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