Telkom Does not want my money

I do realize that this probably won't get attention and that Telkom does not give two ticks about their customers as I have seen the way that their employees handle the customers this must stem from a place higher up. I went into your Hatfield Plaza store yesterday (29/08/2018) and did an application for a new contract. I did call to find out if online would be faster but the lady on the other aide promised me it will be faster in store. So I went. I have yet to hear anything back from Telkom regarding my contract. All they tell me is that its at the credit vetting, which is utter bs in my eyes as Toyota does a credit check and delivers a vehicle to you in one day thats worth more than 350k. This phone btw is worth 16k. How can this process take up to 3 days? I am sitting with a cancelled contract from Vodacom, that I left after being a customer for 18 years to join Telkom and they just can't give a damn. The phone was thrown down in my ear today, no one can tell me whats going on and I just have to be patient and sit without a phone thats the main stream of my business. So not only do I not have a phone that can make calls I am losing money as we speak because no one can get hold of me. And Telkom just cant give me answers and does not find my business worthy enough to take my money for the next 24month. Welcome to the future. Thank you for the great service delivery.( I am being highly sarcastic) if I do not get feedback by 12pm tomorrow I am stopping my contract process and going back to Vodacom.