1 reviews | Active since Feb 2011
TELKOM - Does not value Loyal Customers!!!
So telkom had a deal on Black Friday which gave the customer a free P Smart cellphone with the fitness watch. My contract was due for renewal, which the deal allowed. So i proceeded to upgrade as i wanted the watch. I got a call today, Monday 26th November by an agent to do the necessary for the renewal, only to be told that i will not get the watch as it is only for new contracts. Telkom is so manipulative that they hide these IMPORTANT facts just to get customers. And by doing so , they ignore the current customers.... First the agent **** to me that the watches are finished...I then advised that a long time after i had app****, i did a new application for a colleague of mine, who got a call on Friday and guaranteed the watch. WHY was Telkom not clear on the landing page that the deal with the free watch is for NEW contracts only....But NO...they hide this in their T&C's.
