Telkom does not value its clients

Unable to get through to customer care via the contact number, i called on 29/04 -04/05 with no option to speak to a agent.

I also tried writing their social media team on Twitter from 29/04-to 04/05 both on private message and on public timeline, but iv been ignored time and time again. Telkom clearly does not value its clients, what makes it worse is branches are closed, I'm so frustrated!!