kP
kevin P
1 reviews | Active since Dec 2015
17 Dec 2015, 08:40
TELKOM DOES NOT UNDERSTAND BUSINESS-7DAYS TOO LONG
my business mobile was suspended without warning, being overdue by a week and some days,<br> thinking that a transfer would take longer to reflect, i IMMEDIATELY paid in cash at ABSA. After speaking to 4 different people and emailing them the proof of payment i'm still without my business line...<br> *** DOES TELKOM UNDERSTAND BUSINESS...???<br> I'm a civil contractor and out on site 95% of the day how can I conduct business if it takes them<br> \ 7days to restore the line"according to their consultants. WHAT \""BS\"" !!!<br> in this day and age of technology if it takes them that long to restore services"
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Replies (1)Telkom's replyOfficial
17 Dec 2015, 09:06Hello kevin.p,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM179039
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM179039
Regards
Narriman
Telkom Social Media Team
Telkom's reply17 Dec 2015, 09:06
Official
Hello kevin.p,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM179039
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM179039
Regards
Narriman
Telkom Social Media Team
