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Tyrone P
1 reviews | Active since Oct 2011
17 Jan 2018, 22:17
Telkom does not tell they charge for Call Line ID on data contracts
Took out a data contract in July 2017 for the 20 Gig day and 20 Gig night package, firstly service so bad at Benoni Lakeside Mall, I had to go back 3 times to ask them if my contract was approved, there was no answer when I tried calling. I was told it a R299pm package, so I cancelled my Cell C contract for this. Every month since I am being charged R309. I managed to get through to the Lakeside branch, I was told this is a charge for caller line ID. Why am I being charged for caller line ID when I took out a data package? Why didn't the consultants inform me of this fee? Why is Telkom customer service so bad?
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Tyrone P's updateReviewer Update
02 Apr 2018, 23:50Good evening Igsaan,
I published this problem in January, to date, there has been no response from Telkom and I am still being charged a Caller Line Identity fee on a data bundle.
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Tyrone P's update02 Apr 2018, 23:50
Reviewer Update
Good evening Igsaan,
I published this problem in January, to date, there has been no response from Telkom and I am still being charged a Caller Line Identity fee on a data bundle.