Telkom does not take customers seriously.

Having tried to get a line and ADSL installed since the 3rd of June 2015, I finally gave up and cancelled everything.<br> <br> They just don't care and escalating matters mean nothing. The ADSL side is not working after the line was installed and they have crossed the line with a completely different account holder who uses it for a fax that generates income for that person. Phoning that number rings to my new number.<br> <br> I've spent hours phoning and driving around to one of the Telkom shops and the house to have this sorted to no avail, having to take time from work because they do not provide support when working people are actually at home. Not only is the service poor but they do not fulfill what they advertise on their website. I was supposed to receive a DSTV Explora but this was not even processed.<br> <br> I will rather use more expensive mobile data solutions then ever having to use Telkom again. I have escalated this now by phone, in person and by email. Don't think I will even get as much as a apology but I am sharing my experience if it can help one person to avoid this kind of service.