Telkom does not Return Money after One Year

Telkom took my money and are now not paying it back. During the time I app**** for a data and Wi-Fi rooter contract, money was deducted from my account in order to test my bank account. This was according to Telkom Personal a routine procedure. The consultant promised that this money will be paid into my account again once the contract is in place. Three months later I enquired about this, and I was informed that it can take up to six months. It has now been a year and no money was paid back to me. I have opened an investigation at the Police station regarding this matter, and will take this as far as it takes to ensure that the persons responsible are discovered and takes responsibility for what is now an ******* transaction. I am also in the process of contacting all newspapers and will get the necessary procedures in place to see to it that I can cancel all contracts with Telkom.